I would like to share with you what a wonderful experience I had! I came to Dr. Michael Livingston with a foot that I thought was just sprained. Little did I know that I broke my 5th metatarsal bone in my right foot. He Immediately recognized the severity of my break and he and his office staff, very calmly and professionally, prepared me for surgery. At Syosset Hospital, everyone from the valet staff, to the greeter at the main desk, to the gentleman who wheeled me to the operating floor, were warm and welcoming! The pre-op, operating staff and post-op nurses were acceptional! I was not just a number to them. They looked me in the eyes and were personable, caring and professional. I especially took notice of how well they all worked together to assure that my needs and the needs of the patients around me were met and exceeded. My husband and I had the utmost confidence in Dr. Livingston and his team. Knowing my break was bad, he calmed my fears, explained what to expect and I knew he was the right man for my foot! I don’t remember my anesthesiologist’s name, but I will never forget his smile and they comforting way he made me feel. His was the last face that I saw before I went under and I knew that with him and Dr. Livingston, I was in good hands. People will write with negative experiences. I feel it is so important to share this positive experience to say “Thank You” for the care and to let the teams know that they made a difference in my life. One life at a time…. I am a believer in written thank you notes. The icing on the cake was realizing when I got into the car, still a little fuzzy from the anesthesia, that I was clutching a written thank you note from the staff. Nice touch! I can’t say enough about Dr. Livingston, his office staff and everyone at Syosset Hospital!
Thank you again,
My name is Stacey Crow. I am a patient of Dr. Michael Livingston. On September 20, 2016 Dr. Livingston performed a complex surgery for the repair of a tendon on my foot at Syosset Hospital.
I am writing to advise you that I found Dr. Livingston to be one of the most competent surgeons I have ever encountered. First, I am told the surgery was a success. Second, it was apparent he had full and complete knowledge of the type of surgery he had to perform and I felt completely confident I made the correct choice in choosing him as my surgeon.
From the first office visit with Dr. Livingstonhe was professional and compassionate and took the time to make me feel comfortable and answered any and all questions I may have had. It is not often I come across a surgeon who is obviously passionate about what he does and more importantly is genuinely committed to provide the best medical treatment to his patients to insure the best outcome. I would also like to mention that the entire staff at his office, as well as at the hospital were also wonderful. They also demonstrated professionalism throughout my pre-op and post op care as well as making me feel comfortable and kept me well informed.
I felt it necessary to wtite this letter to let you know that I feel Dr. Livingston is a true asset to Syosset Hospital and should be recognized accordingly.
Very Truly Yours,
Mr. Michael Fener
Executive Director, North Shore Hospital at Syosset
221 Jericho Turnpike
Syosset, N Y. 11791
May 4, 2015
Dear Mr. Fener:
It is with great pleasure that I am writing to you to commend Dr. Michael Livingston ( or as he is often referred to as “Dr. Mike”). In Mid-December my husband Harold sustained a horrific traumatic crush injury to his right foot and first three toes. As it occurred in Syosset, his friends brought him to the Syosset Hospital ER. Not being from that area, and being accustomed to the North Shore LIJ/Manhasset hospital, we were from the outset frightened and uncomfortable in unfamiliar surroundings.
Upon viewing the initial set of X-rays, the entire ER staff let us know from the outset that we were dealing with in their own words “the worst injury” that they had ever seen. Fortunately, realizing that they were in need of an expert, they contacted Dr. Mike. Although he was not even on call that day, (which was a Saturday)… upon viewing the x-rays that they sent him via his phone ( thank goodness for modern technology!) he dropped whatever he was doing and came directly to Syosset Hospital.
He certainly had his hands full. Not only did he have to examine and analyze my husband’s significant injury, but he also had to deal with me. I had a thousand questions, and needless to say was extremely upset. To his credit, he remained calm and cool, and somehow managed to convey to me the importance of having patience and allowing him to evaluate before answering any questions.
The immediate treatment plan that he came up with on the spot, did NOT include any immediate surgery, although many of the other doctors there did not agree. Looking back, I credit that decision with ultimately saving Harold’s foot and toes. He is diabetic, and days later it became obvious that sutures on the severely damaged tissue on top of his foot and on his toes most likely would not have held, and that surgery could well have had devastating consequences.
A few days in the hospital were followed by 3 weeks in Stern rehab. Throughout that time, I brought him to Dr Mike’s private office in Bellmore every 4 days as an out-patient to treat a horrific wound that developed on the top of his foot. Our experience there was equally impressive. The crushed and fractured toes, which he had manually reduced in the ER, mended slowly and miraculously over time. It is truly a miracle to now see a toe that was totally crushed able to bend and move on its own.
Throughout the following 4-1/2 months, Mike painstakingly treated the wounds and monitored the toes’ healing via x-rays. He was always upfront and honest regarding how horriffic the injury was. while at the same time instilling confidence that he would week-by-week come up with a viable plan dependent upon what he saw. Ultimately it was incredible to see the toes pink up and the severely damaged skin on top of his foot return to normal.
I can happily report that his methodical plan yielded wonderful results. A week ago Harold was able to discard the Una-boot that he had been wearng for 4-1/2 months, and now walks ( albeit slowly with his walker) in his sneakers.
At this point Dr Mike can and has made the promise that Harold will walk normally, and unassisted in time. We will never be able to express adequately how truly fortunate we were to have encountered him at Syosset Hospital on that horrible day. Our experience was one that we will remember fondly with the greatest of appreciation. He was always warm and encouraging and made Harold feel like more than a mere patient. Syosset Hospital is truly fortunate to have such an empathetic, skilled surgeon on their staff.
Andrea and Harold Goldberg